1. Who we are

ADKEEL (adkeel.com · my.adkeel.com) is an AI marketing staff service, operated by Kamol Thammasorn Co., Ltd.
“We” means that company. “You” means our customer, a person who works with our customer, or a visitor to this site.

For your account and billing data we are the data controller under Thailand’s Personal Data Protection Act
B.E. 2562 (PDPA). For personal data inside the content you give us — for example a photo of someone on your team — your
business is the controller and we handle it on your instructions, as your processor.

Privacy contact: support@adkeel.com

2. What we collect

Account details — your name, email, phone or LINE, your business’s name, trade and province, and the language of
your screen.
Billing details — the name, tax id, address and email you want on your tax invoice, and a record of each payment
(amount, date, method), and your card’s brand, last four digits and expiry month. We never receive or store your card number or its security code — they go from your browser straight to our payment provider.
Your business file — what you tell us about your business: products, facts you confirmed, things never to say,
your audiences and places. A document or web page you hand us to read is read once to propose these lines; the file itself is not kept.
Your media — the photos, videos and voice recordings you upload.
People on your team — if you add a person as a presenter of your business: their name, photo and, if you choose,
a voice recording, together with the record that they agreed, who recorded it and when.
Access to your Facebook Page and Instagram account — granted by you through Meta’s official login, only if you
connect them. We never see and never store your Facebook password. If you connect an ad account or a dataset, we
read it through Meta’s official API in the same way.
Content made for you — the words, pictures and videos made for your business, with a record of which AI model
made each one.
Post records and results — the id and public link of each post we published for you, and the figures we read back
from Meta (such as views, comments and shares).
Public search information about your business — if you point us to your Google Maps listing: its public details,
its position in search, its rating and number of reviews, and the common themes of reviews. We do not store the text
of reviews or the names of reviewers.
Your messages to us — what you write to the staff inside the service, and your email or LINE messages to our team.
System logs — a record of sign-ins and of each action taken in your account, for security and for checking later.
If you leave your contact on this website — the name and phone or LINE you typed, so we can contact you.
Cookies — see section 8.

3. How we use it, and on what legal basis

To provide the service you signed up for (contract): learn your business, plan your month, make your posts,
publish what you approved, read back the results, and answer you.
To bill you and issue tax documents (contract and legal duty).
To use a real person’s photo or voice (consent): only after the recorded agreement in section 2, and only for
your own business. We do not use a face or a voice to identify anyone.
To keep the service safe and working (legitimate interest): logs, fraud and abuse checks, backups.
To improve the service (legitimate interest): using operational statistics, such as how often a draft is approved.
To measure our own advertising (consent on this website; legitimate interest for our customers): when someone
becomes our customer we may tell Meta that it happened, with a one-way scrambled (hashed) form of their email or
phone, so Meta can count the results of ADKEEL’s own ads. We never send what your business does or sells. You can ask
us to stop at any time.

We do not sell your data. We do not use your content to advertise to anyone else. We do not share it with anyone except as needed to provide the service (section 5).

We publish only content you approved, and only to the Page or Instagram account you connected.

4. Where it lives, and how it is protected

Your service data is stored on our own servers with a cloud provider in the European Union.
Your photos, videos and finished posts are stored in Cloudflare’s object storage, and shown to you through links
that expire after a short time.
Email is delivered through a relay provider in Canada.
This public website is hosted separately and holds no account or business data.
Cross-border transfer (PDPA s.28): your data is processed outside Thailand — in the European Union, Canada, the
United States, and other countries where the providers in section 5 operate. Our contracts with these providers
require them to process your data only on our instructions and to protect it to a standard consistent with this
policy.
Your Meta access grant is encrypted (AES-256-GCM) before it reaches the database, is never displayed, and never
appears in logs.
All connections use HTTPS, and data is backed up regularly.

How we protect data is described in full in the Data Protection Policy.

5. Who we share with

Only the providers needed to run the service, each for one job:

Meta (Facebook · Instagram) — to publish the posts you approved and read their results, through the official API.
Data received from Meta is handled under the Meta Platform Terms.
Opn Payments (Thailand) — takes card payments. Receives the amount, your bill number and, for a
card, the card details you type into their form.
ETAXWISE (Thailand) — issues your electronic tax invoice / receipt. Receives your billing details and the bill.
OVH (France / Germany) — our servers and database.
Cloudflare (global network) — stores and delivers your media, and delivers the app.
MailChannels (Canada) — delivers the emails we send you.
Hostinger — hosts this public website only.
Anthropic (United States) — the AI model that reads your files, plans and writes. Receives the text of your
business file and the documents or pages you hand over to be read.
Replicate (United States) and Pruna AI — AI models that make pictures and videos. Receive the photos used for
that post, which may show a person who agreed to appear.
ElevenLabs (United States) — makes the voice for a video. Receives the words to speak and, if a person on your
team agreed to lend their voice, their voice sample.
HeyGen (United States) — makes presenter videos in some formats. Receives the presenter’s photo and voice for that
video.
DataForSEO — reads public Google search results. Receives search words such as your business name and area; no
personal data.
LINE — if you talk to us on LINE, your messages pass through LINE.
Google — the app loads its typeface from Google Fonts, so your browser contacts Google to fetch it. If you
accept measurement cookies on adkeel.com, Google Analytics counts your visit.
Authorities — only if the law compels us.

6. How long we keep it

Your account, business file, media and posts: for as long as you use the service. When you cancel or ask for
deletion, we delete them within 30 days, including copies in backups, following the
Data Deletion page.
A document or page you handed over to be read: not kept after it is read.
Things you moved to Trash: kept so you can restore them, until you ask us to delete them or your account is
deleted.
Bills, payments and tax documents: at least 5 years, as Thai accounting and tax law requires.
A contact you left on this website: until you become a customer, or ask us to delete it.

7. Your rights under PDPA

You may ask for access, a copy, correction, deletion, restriction or transfer of your data, object to a use, and
withdraw a consent you gave. Withdrawing a consent for a person’s photo or voice stops new use of it; posts already
published stay on your Page until you delete them there.

Contact support@adkeel.com — we answer within 30 days. If you believe we handled your data wrongly, you may complain to
Thailand’s Personal Data Protection Committee (PDPC).

If you are a person shown or heard in a business’s content, ask that business first; you may also write to us and we
will pass the request on and act on the business’s instruction.

8. Cookies

my.adkeel.com (the service): one cookie that keeps you signed in. No advertising cookies.
adkeel.com (this website): the essential cookies WordPress needs. Measurement and advertising cookies (Google Analytics, which counts visits, and the Meta Pixel) are set only if you accept them in the cookie notice,
and you can change your choice there at any time.

9. Changes to this policy

Material changes are announced on this page with a new version and date, and by email to customers.

10. Contact

ADKEEL — operated by Kamol Thammasorn Co., Ltd. (บริษัท กมลธรรมสรณ์ จำกัด)

Head office: 965/19 Soi Itsaraphap 15, Itsaraphap Road, Hiran Ruchi, Thon Buri, Bangkok 10600, Thailand

965/19 ซอยอิสรภาพ 15 ถนนอิสรภาพ แขวงหิรัญรูจี เขตธนบุรี กรุงเทพมหานคร 10600 · Tax ID 0415557000816

Email: support@adkeel.com · LINE: @333fvejf · Phone: 096-298-7891

Privacy Policy