Refund Policy

The policy in three lines

1. The service is paid monthly, in advance.
2. You can cancel at any time. Cancelling stops the next bill; the service runs to the end of the last month you paid for.
3. A payment already made is not refunded.

นโยบายการคืนเงิน

1. จ่ายล่วงหน้ารายเดือน
2. ยกเลิกได้ทุกเมื่อ จะไม่มีใบแจ้งค่าบริการใบถัดไป และใช้บริการได้จนสิ้นเดือนสุดท้ายที่ชำระแล้ว
3. ค่าบริการที่ชำระแล้วไม่คืนเงิน

These three lines are shown again on the payment page, and you tick that you accept them before you pay.

What this means

• The service is billed by calendar month. When you cancel, no new bill is made, and the service keeps running to the
  end of the last month you paid for.
• An example. You pay on 28 September for October and cancel on 29 September. October is delivered to you in full;
  the service ends on 31 October; there is no bill for November and no refund for October.
• There is no lock-in and no cancellation fee.

The one case where we refund

• A mistake on our side — if you were charged twice, or charged more than your bill, we refund the difference in
  full.

How a refund is paid

• Ask at support@adkeel.com or LINE @333fvejf, with your business name and the month of the bill.
• We answer within 3 working days and pay an approved refund within 14 days.
• A refund goes back to the card that paid where the card network allows it; otherwise by bank transfer to an account
  in the payer’s name.

Contact

ADKEEL — operated by Kamol Thammasorn Co., Ltd. (บริษัท กมลธรรมสรณ์ จำกัด)

Head office: 965/19 Soi Itsaraphap 15, Itsaraphap Road, Hiran Ruchi, Thon Buri, Bangkok 10600, Thailand

965/19 ซอยอิสรภาพ 15 ถนนอิสรภาพ แขวงหิรัญรูจี เขตธนบุรี กรุงเทพมหานคร 10600 · Tax ID 0415557000816

Email: support@adkeel.com · LINE: @333fvejf · Phone: 096-298-7891